Privacy Policy
Last Updated: August 4, 2024
1. Introduction
Shades Studio ("we," "us," or "our") owns and operates www.shadesstudio.ae, an e-commerce website specializing in DecoDen art products (e.g., phone cases, bags, mirrors, stands). We are committed to protecting your privacy and handling your personal data responsibly under UAE Federal Decree-Law No. 45 of 2021 (PDPL).
By using our website, you agree to this Privacy Policy. If you disagree, please refrain from accessing our services.
2. Information We Collect
We collect the following data to provide and improve our services:
A. Personal Data You Provide
When you:
Place an order (name, email, phone number, shipping address).
Submit a review or contact us.
Sign up for newsletters (optional).
B. Automatically Collected Data
Device Information: IP address, browser type, time zone, cookies.
Usage Data: Pages visited, products viewed, referral sources (via Google Analytics).
C. Payment Data
Processed securely via Stripe (we do not store full payment details).
3. How We Use Your Data
We process your data to:
Fulfill orders and process returns.
Communicate about purchases, shipping, and customer support.
Improve website functionality and user experience.
Prevent fraud and comply with UAE legal obligations.
Automated data is used only for:
Analyzing website traffic (anonymized statistics).
Identifying abuse or technical issues.
4. Data Sharing & Third Parties
We share data with trusted providers for:
Hosting: Hostinger (server storage).
Payments: Stripe (secure transactions).
Shipping: Logistics partners (delivery only).
Analytics: Google Analytics (anonymous usage trends).
We do not sell your data. Disclosures may occur if legally required (e.g., subpoenas).
5. Your Rights (UAE & GDPR)
Under UAE PDPL and EU GDPR (if applicable), you may:
Access, correct, or delete your data.
Opt out of marketing emails.
Withdraw consent (e.g., for newsletters).
Request data portability (EU only).
To exercise these rights, contact:
📧 Email: support@shadestudio.ae
📞 WhatsApp: +971 56 953 9631
6. Data Security
We implement:
SSL encryption for data transfers.
Secure payment gateways (Stripe).
Limited access to personal data.
Note: No online method is 100% secure—we cannot guarantee absolute security.
7. Cookies & Tracking
Purpose: Enhance site performance (e.g., login sessions, cart retention).
Control: Disable via browser settings, but some features may not work.
8. External Links
Our site may link to third-party websites (e.g., social media). We are not responsible for their privacy practices.
9. Policy Updates
We may revise this policy periodically. Changes will be posted with a new "Last Updated" date.
10. Contact Us
For privacy concerns or data requests:
Shades Studio
📧 Email: support@shadesstudio.ae
📞 WhatsApp: +971 50 615 8832
This policy complies with UAE PDPL and international best practices.
